- How do I Connect to Colosseum Flash Casino?
- What is a Real member account and how
do I register for a Real member username and password?
- When I play for free, can I get more credits
after losing what I started with?
- Message says ' the account name or password
mismatch'.
- Are the username and password case sensitive?
- How do I get my free credits?
- How do I know your games are fair?
- How do I know that my money is safe?
- How does each game work and what are the
minimum and maximum bets on each game?
- How is my withdrawal Processed?
- Why do I get the following error message
" You have been locked out of the Casino"?
- I press spin and the ball or slot reels
just keep spinning and don't stop.
- I press deal and the card is dealt, but
it does not flip over.
1. How do I Connect to Colosseum
Flash Casino?
To connect to Colosseum Flash Casino, you must first establish
a connection to your Internet Service Provider (ISP) You must
also already have a guest or real member username and password.
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2. What is a Real member account
and how do I register for a Real member username and password?
A real member account deals with real money. It is to be treated
very seriously, similar to a bank account or your credit card
account. To register for a real member account you must fill
out the registration form provided on your Colosseum flash
Casino software. This is done as follows: - Connect to the
Internet - Go to http://www.colosseumcasino.com/flash.asp
- Click on "Play now" (the flash software will launch in a
new window) - Click on "Register" - Complete the
registration form - Submit
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3. When I play for free, can I get
more credits after losing what I started with?
Yes, all you have to do is push the deposit button. All play,
when playing with the 'FUN' username and password, are just
for fun. You will not be charged for anything. Purchase as
much as you would like.
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4. Message says ' the account name
or password mismatch'.
This occurs when a username and / or password is typed incorrectly.
Check your username and password then click on Connect again.
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5. Are the username and password
case sensitive?
Yes, both the username and password are case sensitive. The
username and password should always be entered in the case
in which they were given to you.
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6. How do I get my free credits?
You are entitled to free credits during the periods when we
offer special bonuses for becoming a member or have special
promotions. Free credits for membership are usually only given
when we have verified that you have registered as a real player.
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7. How do I know your games are fair?
The Colosseum flash Casino software system was designed by
MicroGaming Systems (MGS), the leading developer of Internet
gaming software. Independant Auditors has reviewed the results
of the random number generator embedded in the proprietary
software and confirmed that it consistently produced random
numbers and is a fair basis for the outcome of games that
have been played using this random number generator.
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8. How do I know that my money is
safe?
A proprietary security infrastructure ensures that access
to the system is restricted to authorized transactions only.
This infrastructure incorporates security into the software,
ensuring that your account information is safely stored by
E-processing Services. In addition, our sophisticated withdrawal
and deposit systems ensure that only authorized members with
valid transactions are able to access funds in their accounts.
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9. How does each game work and what
are the minimum and maximum bets on each game?
The details of each game can be found by going into the game
and clicking on HELP on the Menu bar. Click on the game Help.
Once this is done you can get all the info you require about
the game.
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10. How is my withdrawal Processed?
All withdrawals will be paid to your credit card only up to
the maximum amount of all deposits made on all credit cards
used. Excess amounts will be paid according to our default
procedure (see the Banking section). It is not necessary to
withdraw your winnings at the end of every session. You are
welcome to leave a balance in your account for the next time
you visit the casino. If you are using a credit card to make
deposits, please note that withdrawals do not increase your
deposit limit. And by extension, by leaving some of your winnings
in your account, you will not decrease your deposit limit
the next time you play by having to deposit again. N.B.: for
further information, visit our banking area
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11. Why do I get the following error
message " You have been locked out of the Casino"?
Your account gets automatically locked out for an hour whenever
you enter the wrong password three times in a session. This
system has been put in place as a security measure so as to
prevent someone from trying to access your account by guessing
your password.
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12. I press spin and the ball or
slot reels just keep spinning and don't stop.
This is caused by Internet traffic. The signal from the server
is not being relayed to your software, so the roulette ball
or slot reels just keep spinning because they have not received
the signal telling them when and where to stop. If you close
the program, you will be refreshed to the last known position.
This position may be at the point where the game ended, since
the result of the game is already decided but the result did
not reach your computer system.
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13. I press deal and the card is
dealt, but it does not flip over.
This is caused by Internet traffic. The signal from the server
is not being relayed to your software, so the cards do not
turn over, because they have not received the signal telling
them which cards are being dealt. If you close the program,
you will be refreshed to the last known position. This position
may be at the point where the game ended, since the result
of the game is already decided but the result did not reach
your computer system.
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